Not able to find student's password

Hi George,

You're not able to view your students' passwords, however you should be able to lookup their username and reset their password as long as your students are under 13. For instructions on how to do this, please see this article.

If the students are older than 13 and have forgotten their password, they can reset it via this page.

If you need further assistance, please place your request via a support ticket and we'll be more than happy to assist you! For privacy reasons, all account-related requests have to be placed through a private support ticket, rather than the public community forums.

I hope this helps! Please let me know if you have any additional questions!