{"article":{"id":202487480,"url":"https://khanacademy.zendesk.com/api/v2/help_center/en-us/articles/202487480.json","html_url":"https://support.khanacademy.org/hc/en-us/articles/202487480-How-do-I-reset-my-password","author_id":457283170,"comments_disabled":true,"draft":false,"promoted":true,"position":4,"vote_sum":-869,"vote_count":2445,"upvote_count":788,"downvote_count":1657,"section_id":4404526323085,"created_at":"2014-06-05T10:44:59Z","updated_at":"2026-10-28T12:32:07Z","name":"How do I reset my password?","title":"How do I reset my password?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-09T18:30:57Z","user_segment_id":null,"permission_group_id":1198032,"content_tag_ids":[],"label_names":["password","changing password","changing passwords","reset password","featured"],"body":"<p id=\"h_01JXAZ7K7Q7BVQ82R7TKE4TKQZ\"><span class=\"wysiwyg-font-size-large\"><span style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\">If your Khan Academy account was created using Facebook or Google single sign-on, your password is the same one you use to log in to those services. You can reset your password directly through Google, Facebook, Clever, Classlink, Apple or Microsoft. </span><span style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\">.</span></span></p>\n<p id=\"h_01JXAZ7K7QH6YPBGR9VZ78FMBZ\"><span class=\"wysiwyg-font-size-large\" style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\">If you have a Khan Academy account and forgot your password, visit <a href=\"http://www.khanacademy.org/forgotpw\">this link</a>.</span></p>\n<p id=\"h_01JXAZ7K7QRR8J491PVA45S9WH\" class=\"wysiwyg-text-align-center\"><span class=\"wysiwyg-font-size-large\" style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\"><img src=\"https://support.khanacademy.org/hc/article_attachments/360032428411\" alt=\"mceclip0.png\"></span></p>\n<p id=\"h_01JXAZ7K7Q8BTX91H1PQDAWXM6\"><span class=\"wysiwyg-font-size-large\"><span style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\">Once you enter your email address and click on <strong>Reset password</strong>,  a unique URL will be sent to your </span><span style=\"font-family: Arial, Arial, sans-serif; font-size: 14px;\">inbox. By accessing that URL, you will be prompted to set a new password. If you do not receive the email, </span><strong style=\"font-family: Arial, Arial, sans-serif; font-size: 14px;\">check your spam folder</strong><span style=\"font-family: Arial, Arial, sans-serif; font-size: 14px;\">.</span></span></p>\n<p id=\"h_01JXAZ7K7Q5SHQG0ZAPVVADD9B\"><span class=\"wysiwyg-font-size-large\" style=\"font-size: 14px; font-family: 'Arial', Arial, sans-serif;\">If you are logged into Khan Academy already, visit your <a href=\"https://www.khanacademy.org/settings\">account settings</a>.</span></p>\n<p class=\"wysiwyg-text-align-center\"><span class=\"wysiwyg-font-size-large\"><img src=\"https://support.khanacademy.org/hc/article_attachments/360032446952\" alt=\"mceclip1.png\"></span></p>\n<p class=\"wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-large\">Once you have clicked on <strong>Change password</strong>, you will need to verify your account by typing in your current password, or by authenticating through Google, Facebook, Clever, Classlink, Apple or Microsoft. </span></p>\n<p class=\"wysiwyg-text-align-center\"><img src=\"https://support.khanacademy.org/hc/article_attachments/37153783479437\"></p>\n<p class=\"wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-large\"><em>See also:</em></span></p>\n<ul>\n<li class=\"wysiwyg-text-align-left\"><span class=\"wysiwyg-font-size-large\"><a style=\"color: #254689; font-size: 14px; font-family: 'Arial', Arial, sans-serif; background-color: #ffffff;\" href=\"https://support.khanacademy.org/hc/en-us/articles/202260314-How-do-I-reset-my-child-s-password-\"><span class=\"wysiwyg-font-size-large\">How do I reset my child's password?</span></a></span></li>\n</ul>","user_segment_ids":[]}}